terms and conditions
No Guarantee for Services
As part of our Services, you may order, and our Service Providers may provide, Services for your Residence or business. rehobet will endeavor to ensure that the Services will be provided in a professional and satisfactory manner. Notwithstanding the foregoing, rehobet does not guarantee that the Services will be performed to your satisfaction, that it will meet your needs, or that it will meet any applicable industry or professional standards. You hereby acknowledge and agree that rehobet’s total liability to you for any and all actions, causes of actions, claims, debts, demands and damages howsoever arising which you may have in relation to this Agreement (including, without limitation, damages to your Residence, personal property, and security of persons, that may be caused by rehobet the Service Provider) will be limited in accordance with the Limitation of liability section in this Agreement.
booking cannot be canceled, but you can change to another day only for one time In the event that you decide to cancel your service appointment(s) you will forfeit any fees already charged to you.
Once a cleaning is booked and your credit card has been charged, you will not be entitled to a refund for any reason whatsoever.
In the event that the Service Providers are not able to access your residence upon arrival and we or the Service Providers receive no indication from you that entry will be provided within fifteen (15) minutes of the Service Provider’s arrival, your appointment will be considered a “lock out.” Lock outs cannot be rescheduled and all fees already paid for the locked out appointment are forfeited.
Taxes. All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Service must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Services at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions.
If you have service quality concerns regarding the cleaning Services provided to you, you must notify to rehobet janitorial services ltd within 24 hours of your last service appointment and we will send a Service Provider back to the Residence at the earliest opportunity to reclean at no additional cost to you. You agree that this is your only remedy in the event of a service quality dispute. If rehobet does not receive any notification from you with within 24 hours of the service appointment, you are irrevocably deemed to have accepted the Services and deemed the cleaning Services satisfactory in all respects. Furthermore, any claims, losses or damage must be reported within 24 hours of your service appointment and will be processed in accordance with this Agreement
User’s Obligations to Protect Values
If you choose to make a reservation for the Services, then you must: (1) verify the location of your Residence while submitting a cleaning reservation and you have the authority to make such reservations for your Residence; (2) ensure that an individual authorized by you will give the Service Provider access to your Residence; and (3) provide the Service Provider access and use of a vacuum cleaner, broom, and mop if you want him/her to vacuum, sweep, or mop any part of your Residence. You accept responsibility for the security of and for removing access to valuables in your Residence (including without limitation placing values in locked areas) prior to the Service Provider giving access to your Residence. If you fail to comply with your obligations under this Agreement, rehobet, at its sole discretion, may terminate modify the provision of the Services to you. Under no circumstances will rehobet be liable to you or any third party for any alleged or actual damages or losses resulting directly or indirectly from your failure to adhere to your obligations under this Agreement.